STANDARD AMENITIES:
Most villas will typically be stocked with a barbeque grill, answering machine, portable phones, alarm clocks, television, DVD player, CD stereo, washer & dryer, iron & board, coffee maker & grinder, microwave, blender, toaster oven, dishwasher, oven, range, ceiling fans, hair dryer, spices & herbs, paper & pen, kitchen supplies such as cookware, glassware, silverware, outdoor furnishings, starter supply of soap, paper, cleaning products and utensils, and dining, bed and bath linens. Usually some beach chairs and towels are provided. Guests often misplace beach towels and chairs therefore an exact inventory is not guaranteed unless reserving a luxury class home. Some homes also provide high speed internet access, wireless networks, fax machine, espresso/cappuccino machine, home theaters, wine refrigerators, exercise equipment and other upscale toys. Please inquire if a specific amenity will improve your comfort or convenience.

AMENITIES NOT INCLUDED:
Tropical Villa Vacations provides in its managed homes and villas plush cotton bathrobes and custom toiletries including bath gel, shampoo, conditioner, and body lotion. Recreational equipment, if found on the property is incidental, and is not a guaranteed feature of the house inventory. Boogie Boards, Snorkel Sets, Surf Boards, Kayaks, Bicycles, and other sports equipment can be rented in advance through third party providers. Please inquire with our Concierge for reservations.

RATES INCLUDE:
Direct local phone, parking (except at condominiums or hotels), Concierge assistance, optional greeting upon arrival, occupancy up to the maximum number of persons allowed, weekly pool and or hot tub spa service, weekly gardening, post-departure cleaning if not charged separately, housekeeping services as noted up to the stated maximum amount.

RATES DO NOT INCLUDE:
In Hawaii, homes are provided on an a-la-carte basis and most personal services are incidental and are not included in the rates quoted. Not included are long distance phone calls, separate house security/damage deposit, extra pool/spa service, extra yard maintenance, personal laundry, extra housekeeping other than noted, Hawaii state taxes total 11.4166%, food or beverages, lodging cancellation protection, lei greeting, airport greeting, transfers, transportation, auto rental, rental bedding, child care supplies and child proofing services, sightseeing, tours, activities, baggage handling at airport or at villa, sports and water recreation supplies, replenishment of paper & soap products other than initial supply, and any other items or services not specifically listed as included.

STANDARD POLICIES:
Respect the stated maximum occupancy allowed as all private homes in our collection are the second homes of individual private owners and their availability as a vacation home is conditioned upon specific terms and conditions. Remove your shoes upon entering your home, as Hawaii's volcanic soil can stain carpets, tile, and fabrics. Step outside to smoke please. No pets on property. Rinse off sand and sun lotions before walking on interior floors and prior to sitting on furniture. Sun products will stain upholstery and linens and may damage furnishings. Weddings, receptions, and gatherings are not allowed due to residential zoning codes. Use is provided for quiet residential accommodations. Additional occupants in excess of the state maximum are not allowed. Please inquire in advance if you will have other friends or family staying elsewhere on island and you plan to gather at one residence. Neighborhood quiet hours are from 8pm to 8am.

CANCELLATION POLICY:
REFUND & CANCELLATIONS: GUEST UNDERSTANDS AND ACKNOWLEDGES THAT THE INITIAL PAYMENT BY GUEST IS NON-REFUNDABLE, UNLESS THE PROPERTY IS DAMAGED OR OTHERWISE RENDERED UNFIT FOR HABITATION AND NO ACCEPTABLE SUBSTITUTE CAN BE ARRANGED. IF GUEST CANCELS THIS RESERVATION, A REFUND OF GUEST'S INITIAL PAYMENT MAY BE MADE, LESS A PRE-DISCLOSED CANCELLATION CHARGE, BASED ON THE GROSS RENTAL AMOUNT AND TAXES ORIGINALLY DUE FOR THE RESERVATION, IF THE ACCOMMODATION IS RE-RESERVED BY ANOTHER PARTY FOR THE SAME DATES AND AT THE SAME RATE. GUEST UNDERSTANDS AND ACKNOWLEDGES THAT OWNER/AGENT/PROPERTY MANAGER HAS NO OBLIGATION TO RE-RESERVE UPON GUEST'S CANCELLATION, ALTHOUGH REASONABLE EFFORTS MAY BE EXPECTED. LODGING CANCELLATION PROTECTION COVERAGE IS AVAILABLE FROM INDEPENDENT PROVIDERS AND IS HIGHLY RECOMMENDED. THIS RESERVATION MAY BE CANCELLED BY THE OWNER/AGENT/PROPERTY MANAGER, IN THE EVENT THE PROPERTY IS WITHDRAWN FROM A RENTAL PROGRAM AND THEIR LIABILITY IS LIMITED TO THE AMOUNT OF RENTAL MONIES PAID TO DATE ON THE ACCOUNT.

DISCLAIMER TO THIS PRESENTATION:
The above information, while deemed reliable as of the date displayed, is not guaranteed. Changes in inventory and decor may occur from time to time without prior notice. Reservations are subject to availability and owner approval. Some properties require pre-screening. Rates, terms, conditions, and availability are subject to change until reserved.